Effective Date: March 23, 2025

This Privacy Policy (“Policy”) describes how AdZAP Inc. (“AdZAP,” “we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of users (“User,” “you,” or “your”) of our websites, including IQsmartAgent.com and IQVoiceAgent.com (collectively referred to as the “Websites”), and any related services, applications, or platforms (collectively, the “Service”). By accessing or using the Service, you agree to the terms and conditions of this Policy. We advise that you have read and understood this Policy and consent to the collection, use, and disclosure of your personal information as described herein.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide to us voluntarily, such as your name, email address, contact details, and any other information you choose to provide when using the Service.

1.2 Usage Information

When you access or use the Service, we may automatically collect certain information about your device, browser, IP address, and usage patterns. This may include information about your interactions with the Service, such as the pages you visit, the features you use, and the time spent on the Service.

1.3 Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to collect information about your browsing activities on the Service. You can control the use of cookies through your browser settings.

2. Use of Information

2.1 Provision of Service

We use the collected information to provide, maintain, and improve the Service, including personalizing your experience.

2.2 Communication

We may use your contact information to communicate with you about the Service, send you updates, newsletters, promotional materials, and other information related to our products and services. You can opt-out of receiving such communications at any time.

2.3 Analytics and Research

We may use the collected information to analyze usage patterns, conduct research, and improve the Service’s functionality and performance. This may involve the use of aggregated or anonymized data.

2.4 Legal Compliance

We may use and disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, or to protect our rights, privacy, safety, or property, as well as that of our users and the public.

3. Sharing of Information

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating, managing, and improving the Service. These service providers are contractually obligated to use the information solely for the purposes specified by us and in compliance with applicable laws.

3.2 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email or prominent notice on the Websites of any change in ownership or uses of your personal information.

3.3 Consent

We share information with third parties when we have your explicit consent.

Ensuring Strong Data Security for Your Personal Information

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Children’s Privacy

The Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take appropriate measures to remove the information from our systems.

6. Third-Party Websites

The Service may contain links to third-party websites or services that are not owned or controlled by AdZAP. This Policy does not apply to such third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information.

7. Changes to this Policy

AdZAP Inc. may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we will revise the “Effective Date” at the beginning of this Policy. While we will strive to notify our users of significant changes, we encourage you to review this Privacy Policy periodically. Your continued use of the Service after any changes signifies your acceptance of the updated Policy. For material changes that might affect your rights or the way we use your personal information, we will attempt to provide more prominent notice, such as email notifications or notifications through the Service.

8. Rights of California Residents

8.1 Right to Know and Delete

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) regarding the personal information we collect, use, disclose, and sell about you. You can request disclosure about:

  • The categories of personal information we have collected about you.
  • The categories of sources from which the personal information was collected.
  • Our purpose for collecting or selling your personal information.
  • The categories of third parties with whom we share personal information.
  • The specific pieces of personal information we have collected about you.

You also have the right to request the deletion of your personal information that we have collected, subject to certain exceptions defined by law. After verifying your request, we will delete (and direct our service providers to delete) your personal information unless an exception applies (e.g., completing a transaction, legal obligations, or security purposes).

8.2 Right to Opt-out of Sale

You can direct us not to sell your personal information at any time. If we decide to sell personal information in the future and you have previously opted out, we will inform you and obtain your explicit consent before proceeding. Minors under 16 require affirmative opt-in (from themselves if aged 13-16, or from a parent/guardian if under 13) before any sale of their data.

8.3 Right to Non-discrimination

You have the right to be free from discriminatory practices for exercising your privacy rights under the CCPA.

To exercise any of these rights, please contact us using the details below. We will verify your identity to ensure your request is legitimate.

9. International Data Transfers

AdZAP Inc. operates globally, and your personal information may be transferred to, processed, and stored in countries outside your home country, including the United States. Data protection laws in these countries may differ from those in your jurisdiction. By using the Service, you consent to such transfers. We use appropriate safeguards, such as standard contractual clauses, to protect your data in accordance with this Policy and applicable laws.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. We securely delete data when it is no longer needed, though we cannot guarantee protection against all unforeseen events (e.g., data breaches).

11. Verification Process

We may verify your identity if you exercise any rights mentioned in this Policy to ensure requests are made by the rightful individual.

12. “Do Not Track” Signals

We currently do not respond to “Do Not Track” signals from web browsers.

13. Rights of Nevada Residents

Pursuant to Nevada law (NRS 603A), Nevada residents may opt out of the sale of certain personal information. AdZAP Inc. does not currently sell personal information, but if this changes, you may opt out by contacting us. You can also request further information about our compliance with Nevada law.

14. Contact Us

If you have questions or concerns, please contact us at support@IQsmartAgent.com.