Question 1

Do I need any technical skills to get started?

Accepted Answer

None whatsoever. We handle the entire setup from start to finish. You give us your business information — your hours, your services, your calendar — and we configure everything. Most clients are live within 48 hours without touching a single line of code.

Question 2

How long does setup take?

Accepted Answer

The AI Receptionist is typically live within 48 hours of signing up. The free website takes 3 to 5 business days. If you've booked a Business Analysis, you'll receive your custom AI roadmap within 5 business days.

Question 3

What do I need to provide to get started?

Accepted Answer

Just the basics — your business name, services, hours of operation, and access to your calendar. We take it from there. The more detail you give us, the better the AI Receptionist performs from day one.

Question 4

Can I try it before committing to a plan?

Accepted Answer

You can hear the AI Receptionist in action on our Voice Agent page. If you want to see how it would handle calls for your specific business, book a Business Analysis and we'll walk you through a custom demo.

Question 5

What exactly does the AI Receptionist do?

Accepted Answer

The AI Receptionist answers every inbound call in under 3 seconds, 24 hours a day, 7 days a week. It answers questions about your business, books appointments directly into your calendar, and sends SMS follow-ups to callers who aren't ready to book yet. When a call comes in, it captures the caller's name, the reason for the call, and the outcome — and sends you a summary.

Question 6

What happens if a caller asks something the AI doesn't know?

Accepted Answer

If a caller asks something outside the AI's knowledge base, it handles it gracefully — lets the caller know someone will follow up, takes their contact information, and flags it for your team. No caller ever gets left hanging.

Question 7

Can the AI Receptionist actually book into my real calendar?

Accepted Answer

Yes. The AI connects directly to your calendar and books appointments in real time during the call. The customer hangs up with a confirmed appointment — no back and forth, no follow-up required.

Question 8

What happens after the call ends?

Accepted Answer

You receive a call summary — who called, what they needed, and what happened. If an appointment was booked, it's already in your calendar. If the caller wasn't ready to book, the AI sends them a follow-up text to keep the conversation alive until they are.

Question 9

Does the AI handle after-hours calls?

Accepted Answer

Yes — that's one of its biggest advantages. While your competitors send callers to voicemail at 9 p.m. on a Friday, the AI answers questions and books appointments. Your calendar fills up while you sleep.

Question 10

What if someone calls who isn't a good fit for my business?

Accepted Answer

The AI is trained on your services. If someone is calling about something you don't offer, it politely lets them know and keeps your pipeline clean.

Question 11

What's included in each plan?

Accepted Answer

All three plans include VIP done-for-you setup, 24/7 call answering, appointment booking, after-hours coverage, and call summaries. The difference is in call volume — Entry includes 150 minutes/month at $0.35/min overage, Mid includes 450 minutes at $0.29/min, and Top includes 850 minutes at $0.20/min. Mid and Top also include Pro integration vs Basic integration on Entry.

Question 12

What is the setup fee?

Accepted Answer

All monthly plans include a one-time $199 setup fee. If you sign up for a yearly plan, the setup fee is waived entirely — and you save up to 27% on your monthly rate.

Question 13

What counts as a minute?

Accepted Answer

Every minute of active call time counts toward your monthly total. Calls are billed in whole minutes and your included minutes reset on your billing date each month.

Question 14

What happens if I go over my included minutes?

Accepted Answer

Overage minutes are billed at your plan's per-minute rate at the end of your billing cycle — $0.35, $0.29, or $0.20 depending on your plan. You'll never be cut off mid-month.

Question 15

Is there a contract?

Accepted Answer

Monthly plans have no long-term commitment — cancel anytime. Yearly plans are billed annually and are non-refundable after the first 14 days.

Question 16

Can I upgrade or downgrade my plan?

Accepted Answer

Yes, anytime. If your call volume grows and you need more included minutes, upgrading is straightforward. Contact us and we'll handle it.

Question 17

What is the Business Analysis?

Accepted Answer

The Business Analysis is a deep-dive into how your business currently operates — where your team spends their time, what tools you're using, where calls and leads are falling through the cracks, and where AI can make the biggest impact. You receive a custom roadmap that tells you exactly what to build and in what order.

Question 18

How long does the Business Analysis take?

Accepted Answer

You'll receive your custom AI roadmap within 5 business days of your analysis session.

Question 19

How much does it cost?

Accepted Answer

The Business Analysis is a $1,500 investment. It's a one-time fee and the deliverable is a fully custom AI roadmap built around your specific business — not a generic checklist.

Question 20

What happens after I receive my roadmap?

Accepted Answer

You decide what to act on and when. There's no pressure to purchase anything additional. If you want us to build and deploy what's in the roadmap, we'll walk you through the options. If you want to take it elsewhere, it's yours to keep.

Question 21

Is the free website actually free?

Accepted Answer

Yes — completely free. No subscription, no hidden fees, no strings attached. We build you a professional 3-page business website at no cost.

Question 22

What's included in the free website?

Accepted Answer

A homepage, a services page, and a contact page — professionally designed, mobile-friendly, and built for your specific business. It's a $1,500 value at no charge.

Question 23

Why are you giving away a free website?

Accepted Answer

Because a great website builds trust before a customer ever picks up the phone. We want your business to make the right first impression — and we want to show you what we're capable of before you spend a dollar with us.

Question 24

Do I need to buy anything to get the free website?

Accepted Answer

No. The free website has no required purchase and no obligation. Some clients add the AI Receptionist later. Many do both from the start. Either way, the website is yours.

Question 25

Do I need to buy a domain name to get the free website?

Accepted Answer

If you already have a domain name — like yourbusiness.com — we'll connect it to your new website at no charge. If you don't have one yet, don't worry. We'll walk you through your options when we set up your site. There's no pressure and no hidden cost to get started.

Everything You Want to Know

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