LEGAL

Privacy Policy

Last updated: June 26, 2026

IQ Smart Agents ('we,' 'us,' or 'our') is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights around it.

Section 1 — Information We Collect

We collect information you provide directly when you: fill out a form on our website, purchase a plan, book a Business Analysis, or contact us. This includes your name, business name, email address, phone number, and payment information. When you use our AI voice receptionist service, we may collect call recordings, transcripts, and appointment data as part of delivering the service. We also collect standard website usage data including IP address, browser type, pages visited, and time spent on the site through cookies and analytics tools.

Section 2 — How We Use Your Information

We use the information we collect to: deliver and operate the AI receptionist service, process payments and manage your account, respond to your inquiries and support requests, send you service-related communications (appointment confirmations, billing notices, setup updates), improve our services and website, and comply with legal obligations. We do not sell your personal information to third parties. Ever.

We do not sell your data. Your information is used only to operate and improve the services you signed up for.

Section 3 — Third-Party Services

To deliver our services, we work with trusted third-party providers including payment processors, calendar and scheduling platforms, CRM software (GoHighLevel), and cloud hosting providers. These providers have access to your information only as necessary to perform their functions and are required to maintain appropriate security standards. We are not responsible for the privacy practices of third-party websites linked from our site.

Section 4 — Cookies

Our website uses cookies to understand how visitors use the site and to improve your experience. You can control cookie settings through your browser. Disabling cookies may affect some site functionality.

Section 5 — Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you cancel your subscription, we retain your data for 90 days before deletion unless you request earlier removal or applicable law requires longer retention.

Section 6 — Your Rights

Depending on your location, you may have the right to: access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, opt out of marketing communications at any time. To exercise any of these rights, contact us at the email below.

Section 7 — Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. We encourage you to contact us immediately if you suspect any unauthorized access to your account.

Section 8 — Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

Section 9 — Changes to This Policy

We may update this privacy policy from time to time. When we do, we'll update the date at the top of this page. Continued use of our services after changes constitutes acceptance of the updated policy.

Section 10 — Contact

If you have questions about this privacy policy or your data, contact us at:

IQ Smart Agents
Email: legal@IQsmartagents.com
Website: IQsmartagents.com