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Effective Date: March 23, 2025
Thank you for choosing AdZAP Inc.’s digital services through IQsmartAgent.com and IQVoiceAgent.com (collectively referred to as the “Websites”). We value your trust in us and strive to provide you with exceptional service. This Refund Policy outlines our approach to refunds for the digital services we offer. Please take a moment to review it so you understand how it applies to your subscription.
At AdZAP Inc., we provide digital services on a month-to-month basis unless otherwise explicitly stated in your subscription agreement. Because these services are delivered instantly and accessible upon subscription, we generally do not offer refunds for payments already processed. We’ve designed this policy to ensure fairness and transparency while reflecting the nature of digital service delivery.
Here’s why we maintain this approach:
If you’re unsatisfied with your experience or feel that something isn’t quite right, we’re here to help. While refunds are not typically available, we encourage you to reach out to our customer service team so we can address your concerns and work toward a solution that meets your needs.
In rare cases where a specific refund policy is outlined in your subscription terms (e.g., a promotional offer with a satisfaction guarantee), that policy will take precedence over this general Refund Policy. Please review your subscription details at the time of purchase to see if any special conditions apply. If you’re unsure, our team is happy to clarify this for you.
Since our services are month-to-month, you can cancel your subscription at any time to prevent future charges. To do so, simply follow the cancellation instructions in your account settings or contact our customer service team for assistance. Cancellations take effect at the end of your current billing period, and no further payments will be processed.
We’re committed to your satisfaction and want to ensure you have the best possible experience with IQsmartAgent and IQVoiceAgent. If you have questions about this Refund Policy, need help with your subscription, or want to discuss any issues, please don’t hesitate to reach out to our friendly customer service team at support@IQsmartAgent.com. We’ll do our best to assist you promptly and thoughtfully.
Thank you for being a valued customer. We appreciate your understanding of this policy and look forward to supporting you with our services.