Last Updated: March 23, 2025

At AdZAP Inc., we are committed to safeguarding your privacy while providing a seamless experience on our websites, IQsmartAgent.com and IQVoiceAgent.com (collectively referred to as the “Websites”). This Cookie Policy explains how we use cookies and similar technologies to enhance your browsing experience, deliver personalized content, and improve our services. By continuing to use our Websites, you consent to the use of cookies as outlined in this policy, subject to your ability to manage or decline them as described below.

1. What Are Cookies?

Cookies are small text files placed on your computer, smartphone, or other device when you visit a website. They help websites function efficiently, remember your preferences (e.g., login details, language settings), and provide insights into how you interact with the site. Alongside cookies, we may use similar technologies like web beacons, pixels, or local storage to achieve these goals.

2. How We Use Cookies

We use cookies for the following purposes:

  • Essential Cookies: These cookies are critical for the Websites to operate correctly. They enable core functionality, such as navigation, access to secure areas, and transaction processing. Without these cookies, some features may not work as intended.
  • Analytical/Performance Cookies: These cookies help us understand how visitors use our Websites by collecting anonymized data on page visits, time spent, and site performance. Tools like Google Analytics may be used to monitor and improve our services.
  • Functionality Cookies: These cookies remember your preferences (e.g., language or display settings) to provide a more tailored experience when you return to our Websites.
  • Advertising Cookies: We may use these cookies to deliver personalized ads based on your browsing behavior and interests. They track your interactions with our Websites and may be set by us or third-party advertising partners to make ads more relevant to you.
  • Third-Party Cookies: Some cookies are set by trusted third-party providers (e.g., analytics or advertising partners) to support our operations. These cookies do not collect personally identifiable information unless specified otherwise in our Privacy Policy.

3. Legal Basis and Compliance

We use cookies in compliance with applicable laws, such as the General Data Protection Regulation (GDPR) for EU users and the California Consumer Privacy Act (CCPA) for California residents. Essential cookies are deployed based on our legitimate interest in operating the Websites, while non-essential cookies (e.g., analytical, advertising) require your consent, which you can provide or withdraw via our cookie consent tool (if applicable) or browser settings.

4. Managing Cookies

You have control over how cookies are used:

  • Cookie Consent Tool: Upon your first visit, you may see a pop-up allowing you to accept, decline, or customize your cookie preferences. You can revisit these settings anytime via a link in our footer or by clearing your browser data.
  • Browser Settings: Most browsers accept cookies by default, but you can adjust your settings to block or delete them. Instructions vary by browser (e.g., Chrome, Firefox, Safari), and you can find guidance in your browser’s help section. Note that disabling essential cookies may impair Website functionality.
  • Opt-Out Options: For advertising cookies, you can opt out of targeted ads via tools like the Network Advertising Initiative (www.networkadvertising.org/choices) or the Digital Advertising Alliance (www.aboutads.info/choices).

5. Third-Party Responsibility

While we partner with reputable third parties (e.g., Google Analytics, ad networks), we are not responsible for their cookie practices. We encourage you to review their privacy policies for details on how they handle data collected through their cookies.

6. Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices, technology, or legal requirements. The “Last Updated” date at the top will indicate when changes occur. Your continued use of the Websites after updates signifies your acceptance of the revised policy. For significant changes, we may provide additional notice via email or a Website announcement.

7. Additional Information

For more details on how we process your personal data and your rights, please refer to our Privacy Policy.

8. Contact Us

If you have questions, concerns, or need assistance regarding our Cookie Policy, please reach out to our support team at support@IQsmartAgent.com. We’re here to help ensure your experience with IQsmartAgent and IQVoiceAgent is both enjoyable and secure.